Improving customer experience by better process and work step visualizations

Raumaster Paper expands its toolbox for on-site trainings and remote support. We are currently developing video channels for all product systems containing visualizations of system processes, technical solutions and operator and maintenance tasks. Channels contain 3d-pictures, animations and work step videos for training, marketing, and service purposes. Videos have proven especially successful in classroom trainings for operators and maintenance personnel since they enhance learning experience and results. As bonus, they can be integrated in user interfaces to serve as step-by-step instructions for on-site tasks. If required, system and sequence videos are tailored for each project. They also offer entirely new possibilities for remote support.